Legal

Refund Policy

Last updated: August 24, 2026

Novelmint is a product of TeamLesh LLC, a Washington State corporation.

Credits

Credits are non-refundable once purchased, including credits consumed by pipeline generation. If a technical error on our part causes incorrect deduction, contact support@novelmint.ai within 30 days for review.

Subscriptions

Subscription fees are billed in advance. No refunds are issued for the current billing period after it has started. You may cancel at any time; cancellation takes effect at period end.

Withdrawn Works

Authors own their work and may withdraw it from the Commons, or delete their account, at any time. Unlocking a chapter buys access for as long as the work remains available, not the work itself, so credits spent unlocking a work that is later withdrawn are not refunded. See "What a Chapter Unlock Buys" in the Terms of Service.

Washington State Consumer Rights

Nothing in this policy limits your rights under Washington State consumer protection law (RCW 19.86).

How to Request

Contact support@novelmint.ai with your account email and a description of the issue. We aim to respond within 3 business days.