Legal

Refund Policy

Last updated: March 2026

Novelmint is a product of TeamLesh LLC, a Washington State corporation.

Credits

Credits are non-refundable once purchased, including credits consumed by pipeline generation. If a technical error on our part causes incorrect deduction, contact support@novelmint.ai within 30 days for review.

Subscriptions

Subscription fees are billed in advance. No refunds are issued for the current billing period after it has started. You may cancel at any time; cancellation takes effect at period end. Annual subscriptions cancelled within 7 days of initial purchase may be eligible for a prorated refund at our discretion.

Washington State Consumer Rights

Nothing in this policy limits your rights under Washington State consumer protection law (RCW 19.86).

How to Request

Contact support@novelmint.ai with your account email and a description of the issue. We aim to respond within 3 business days.